Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

General FAQs

The name was originally meant to symbolize the Celtics' hunt for their 18th Championship, but with plans to release other team designs, we soon realized the name can mean much more. Since no team in NBA history has yet to reach the 18 championship mark, Banner18 also stands for the fact that we are always chasing excellence, as we are always striving to create the most unique designs and highest quality jerseys. 

Standard shipping for our in stock products is typically 3-5 business days, while you will receive tracking once they ship with an accurate ETA after that. Please note that some products will take longer to ship if they are backordered or listed for pre order, so please make sure to read every description carefully on each product for the most accurate shipping time if there isn't one stated. 

Most of our jerseys are sublimated, which means the design is printed directly on the fabric of the jersey for an incredibly high quality design that won't fade over time. They also feature a polyester blend that is super comfortable and lightweight. 

We will sometimes offer special edition embroidered jerseys as well, which feature tackle twill embroidery on a premium polyester fabric. 

To maintain quality over time, we recommend washing inside out with cold water and tumble dry low. 

Our jerseys are meant to run pretty standard to what you would normally wear in t shirts or jerseys. However, we typically recommend sizing up if you prefer them to be a bit looser or if you plan on wearing it over a sweatshirt or hoodie at any point. We also recommend checking out our sizing guide for the most accurate length and width measurements for each size or reaching out to us via email at for any sizing questions. 

If you plan on ordering 10 or more jerseys of a specific design, please reach out to us at with details and we can provide an exact discount for your bulk order. Additionally, if you need a custom order or design, we are more than happy to help with that as well, so feel free to reach out at the same email. 

If after receiving your jersey, it doesn't fit or you aren't satisified with it, please reach out to us at and we can get you started with a return or exchange. As long as it's within 30 days of receiving your order and it has been unworn and unwashed, we offer free returns and exchanges. 

Yup! Wade and Williamson is still manufacturing the jerseys and handling fulfillment and everything on the backend, so these jerseys will have the same quality and fit you're already used to. 

Definitely. We plan on doing at least one exclusive drop every month throughout the Summer and Fall, so stay tuned for that. The best way to stay up to date on those drops and be notified when they go live is to follow @shopbanner18 on twitter! 

Anytime we introduce a new jersey to the store, it will be through a drop and there are a ton of awesome benefits to getting it during the drop vs. when it becomes regularly available on the site. 

Drop Perks:

-Jerseys purchased during drops will be $10 less than when they officially hit the site

-Youth sizes will only be available during drops  

-Get a jersey before it offiically hits the online store. This means you not only get your jersey before anyone else, but you ensure that you get one as quickly as possible, as they'll likely be backordered by the time they hit the site.

-For select jerseys, there may even be an opportunity to get custom numbers during drops

Drops will be announced exclusively on the Banner18 social accounts, so make sure to follow us @shopbanner18 on Twitter and IG to be notified.